Be vigilant, scammers don't take holidays!

Be wary of:
• unsolicited phone calls
• e-mails inviting you to click on a link
• messages received on Messenger, WhatsApp, Signal or any other messaging app

Do not confuse a message validating an action taken by you (confirmation of a credit transfer by SMS, receipt of a PayPal code to validate a transaction) with an unsolicited message in which you are asked to follow a link, whereby the fraudster would steal your information and allow them to debit your bank account.

These malicious actors pretend to be a company (bank, telephone operator, post office, online shop, etc.) in order to steal your LuxTrust information and bank details and initiate payments from your bank account.

NEVER give your login details to a third party.

BGL BNP Paribas will never ask you for confidential information by e-mail, SMS or telephone.

In case of doubt, please contact our Client Service on (+352) 42 42-2000.



Download the Web Banking app and manage your accounts
from your phone or tablet!


Logging on to Web Banking - Instructions


Do you have a problem connecting?

Ensure that you have your client number (10 digits), a secret code (six digits) and a Token (or a Card Code).

If you need help, please contact your account manager or call the Client Department at (+352) 42 42 – 2000 from Monday to Friday, 8am to 6pm.



Read the security advice