Important! Telephone fraud attempts

Please be aware: we are currently seeing a wave of telephone fraud.

Be wary of unsolicited telephone calls.

The technique is simple: you will receive a phone call from someone claiming to be from a company (bank, telephone operator, online retailer, etc.) notifying you of unusual transaction activity. To “resolve the issue”, the individual will ask you for your bank details (card number and code, account number, OTP Token, password, username, etc.). Fraudsters use fear and stress to make you react.

NEVER GIVE OUT your financial information to anyone. If you receive a message asking you to call a phone number, ignore the message!

BGL BNP Paribas will never ask you for confidential information by e-mail, SMS or telephone.

In case of doubt, please contact our Client Service on (+352) 42 42-2000.




Download the Web Banking app and manage your accounts
from your phone or tablet!


Logging on to Web Banking - Instructions


Do you have a problem connecting?

Ensure that you have your client number (10 digits), a secret code (six digits) and a Token (or a Card Code).

If you need help, please contact your account manager or call the Client Department at (+352) 42 42 – 2000 from Monday to Friday, 8am to 6pm.



Read the security advice